The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift
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Product details
| Management number | 237163423 | Release Date | 2026/07/10 | List Price | US$5.95 | Model Number | 237163423 | ||
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If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate.The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.Shows leaders how their digital implementations will make them more Amazon-likeHelps you deliver recurring revenueShows you how to embrace customer retentionDemonstrates the importance of "churning" lessGet that competitive advantage in the most relevant and important arena today—making and cultivating happy customers. Read more
| ASIN | B087137K2K |
|---|---|
| XRay | Not Enabled |
| ISBN13 | 978-1119572732 |
| Edition | 1st |
| Language | English |
| File size | 10.5 MB |
| Page Flip | Enabled |
| Publisher | Wiley |
| Word Wise | Enabled |
| Print length | 360 pages |
| Accessibility | Learn more |
| Screen Reader | Supported |
| Publication date | April 10, 2020 |
| Enhanced typesetting | Enabled |
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